BRANA KIDS

Returns & Exchanges

Our hassle-free return policy ensures your complete satisfaction.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

  • Items must be returned within 7 days of delivery
  • Products must be unused, in original packaging, and in the same condition as received
  • Original receipt or proof of purchase is required

Exchanges

To exchange an item, please return the original item and place a new order for the desired product.

Refunds

Once we receive your return, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method.

How to Return

  1. Contact our support team to initiate a return
  2. Package your item securely in the original packaging
  3. Include the original receipt or proof of purchase
  4. Ship the package to our return address (provided by support)

Need Help?

If you have any questions about our return policy, please don't hesitate to contact us.